Terms and Conditions

Welcome to Luem Essence.You must be 18years old or have permission from parent or Guardian.
All prices are in USD and subject to change. Applicable sales tax is added to the order.
We reserve the right to refuse, cancel, or limit any order at our discretion.
We ship within the United States,Delivery times are estimates and not guaranted.
We accept returns or exchanges within 14 days of delivery.
Delivery time is between 3-7 business days depending on location.
Exchanges are subject to product availability.
If you receive a defective or incorrect item, contact us within 3days of delivery.

Easy Returns & Refunds

Returns;

We accept returns within 14days from the date your order is delivered.
To be eligible for a return, items must be: unworn, unwashed, in original condition with tags attached and unused.
Once we receive and inspect your return, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5-10 business days.
Original shipping fees are non-refundable
Customers are responsible for return shipping costs unless the item is defective or incorrect.